The plugin was developed with great care and subjected to extensive testing. Unfortunately, malfunctions cannot be completely ruled out.
App cannot find tickets
Check that the ticket items are marked as tickets.
Clearing the cache
In general, many issues can be resolved by refreshing the cache. To do this, open the Settings -> Caches / Performance menu in the backend. Select Clear shop cache. Reload the page and check if the problem persists.
Reinstalling the plugin
If the steps described above do not help, please uninstall the plugin via the Plugin Manager. Check if the problem persists.
If the problem persists, it is likely caused by another plugin or an incorrect setting.
Reinstall the plugin. Check if the problem persists.