Upsell Popups: Targeted Recommendations at the Right Moment

Upsell Popups

Displays targeted product recommendations as a popup — either when adding a product to the cart or when visiting the cart page. Optionally with a discount.

Use Cases

  • Customer adds laptop to cart → Popup: "Matching laptop bag with 10% discount"

  • Visits cart page → Popup: "Recommended for you: Premium insurance"

Create New Upsell Popup

  1. Marketing > Marketing Suite > Upsell Popups

  2. Click on "+ New Upsell Popup"

General Settings

Field

Description

Name

Internal name (required field)

Active

On/Off

Priority

Higher number = higher priority

Triggers & Products

Field

Description

Trigger Type

Determines when the popup appears.

Product Added to Cart

Popup appears when a specific product is added.

Cart Page Visited

Popup appears when the cart page is opened.

Trigger Product

If set, the popup only appears for this product (optional).

Recommended Product

The product suggested in the popup (required field).

Content & Behavior

Field

Description

Heading

e.g. "We recommend to go with..."

Subheading

Short description

Button Text

e.g. "Add to Cart"

Show Only Once Per Session

Prevents popup spam

Discount Settings

Field

Description

Discount Type

Type of discount.

No Discount

Product at regular price.

Percentage (%)

e.g. 10% discount.

Fixed Amount (EUR)

e.g. 5 EUR discount.

Discount Value

Value of the discount.

Design

Field

Description

Customize Design for This Popup

Overrides the global design.

Popup Position

Position of the popup on the page.

Centered (Modal Overlay)

Large popup in the center.

Corner (Bottom Right)

Small popup in the corner.

Accent Color

Color for button and discount badge.

Background Color

Popup background.

Corner Radius

Rounding of popup corners.

Restrictions

Field

Description

Sales Channel

Limited to which shop.

Valid From / Valid Until

Time period.

Global Settings

On the right in the Upsell overview:

  • Default Design & Preview: Global design for all popups (accent color, position, corner radius, default heading)

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